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By Adrian Popovici, Zsolt Vadaszi, Adrian Margin, Hannes Kruppa

Image Collection Using KartaView

A few years ago, we realised a strong demand to better understand the streets where our driver-partners and consumers go, with the purpose to better fulfil their needs and also, to quickly adapt ourselves to the rapidly changing environment in the…


Overview

At Grab, the Lending team is focused towards building products that help finance various segments of users, such as Passengers, Drivers, or Merchants, based on their needs. The team builds products that enable users to avail funds in a seamless and hassle-free way. In order to achieve this, multiple lending…


Grab a coffee ☕️, sit back and enjoy reading. 😃

Wanna know how we improved our app’s build time performance and developer experience at Grab? Continue reading…

Where it all began

Imagine you are working on an app that grows continuously as more and more features are added to it, it becomes challenging to…


Introduction

The Grab support team plays a key role in ensuring our users receive support when things don’t go as expected or whenever there are questions on our products and services.

In the past, when users required real-time support, their only option was to call our hotline and wait in the…


Background

Market-Store is an in-house developed general purpose feature store that is used to serve real-time computed machine learning (ML) features. Market-Store has a stringent SLA around latency, throughput, and availability as it empowers ML models, which are used in Dynamic Pricing and Consumer Experience.

Problem

As Grab continues to grow, introducing…


Introduction

In Grab, the Trust, Identity, Safety, and Security (TISS) is a team of software engineers and AI developers working on fraud detection, login identity check, safety issues, etc. There are many TISS services, like grab-fraud, grab-safety, and grab-id. …


In the first part of this blog post, you’ve read about the improvements made to our build and staging deployment process, and how plenty of manual tasks routinely taken by engineers have been automated with Conveyor: an in-house continuous delivery solution.

This new post begins with the introduction of the…


In previous articles (see Grab’s in-house chat platform, workforce routing), we shared how chat has grown to become one of the primary channels for support in the last few years.

With continuous chat growth and a new in-house tool, helping our agents be more efficient and productive was key to…


Grab, Southeast Asia’s leading superapp, is a hyperlocal three-sided marketplace that operates across hundreds of cities in Southeast Asia. …


Grab’s engineering teams currently own and manage more than 250+ microservices. Depending on the business problems that each team tackles, our development ecosystem ranges from Golang, Java, and everything in between.

Although there are centralised systems that help automate most of the build and deployment tasks, there are still some…

Grab

Southeast Asia’s leading Online to Offline (O2O) mobile platform, providing the everyday services that matter most to consumers. www.grab.com

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